🇬🇧 Help Center (ENG)
By Eva and 3 others4 authors102 articles
Rental Ninja Vacation Rental software
Our different Plans
Rental Ninja: Our Tools For Your Vacation Rental Management
8 Easy Steps to Onboard & get started 🚀
Manage Team Members and Users
Roles & Access Permissions
Can my Team Members see money related items?
How to delete a Team Member?
My new Team Member is already a user in another Rental Ninja account, what do I do?
My new Team Member has previously used Rental Ninja, how can I invite him?
Re-invite users to your team
Notes vs Comments
Rental Ninja symbology
How to create, edit or delete a Booking Tag?
Internal communication: how can I communicate with my Team Members?
The Rental Ninja Chat function
How to add Pictures/Videos to Rental Ninja?
How to block dates in my Calendar?
How to delete an availability Blocking?
How to advise my Team of broken items?
Task Module Setup for PMs
Scheduled Jobs For Property Managers
Recurring Jobs For Property Managers
Example Job Templates
Assign Jobs to a Team Role or to 1 Team Member
How to use Rental Ninja as a Housekeeping Agent/Check-in Agent?
Edit a single Job
How do I delete a Job?
How to Complete Properly a Job
How to inspect a Job?
Task Module Color Scheme For PMs
How to choose the timing of my Jobs?
How do I claim or (re-)assign a Job?
How to change the timing of a Job?
Manual One-Time Jobs Guide
My Jobs vs Team Jobs
How to share example pictures with your Team
Monitor Team's Job within a Timeframe
Guest Module Setup for PMs
Pre Check-in form / General Settings
Online Guest Portal / Rental Settings
Guides (for the Online Guest Portal)
How can a Guest Pay its outstanding balance through Rental Ninja?
How does the Self Check-in system work?
How is Guest Communication managed through Rental Ninja?
Mobile Guest App vs Online Guest Portal
Guest Portal Without Pre Check-in
PreCheck-in Form's Guest DocScan
Accounting Module Setup
Set up your Recipients
Scheduled Statements + Payments
Commision Strategies OTA Commissions
Mark Payments as Completed?
How do I edit an Accounting Payment?
Sending a Zip File of the Statement
Sending a Payment Invoice
Add One Time Costs
Clients with Incidences
Fixed Agency Commissions
Gaining income on Cleaning Fee
OTA Cleaning Service Commissions
How can I calculate my Commission over the Gross Income of the Booking?
Include VAT in Recipient
PDF Documents in Accounting
Tips: Need to create an Invoice with different VAT Amounts for 1 Recipient?
Tourism Tax/Taxe de Séjour
Download Rental Ninja Mobile App!
Having troubles subscribing ?
How to update your Subscription's Payment Method & Billing Details
Refused Rental Ninja payment // Troubles with payment
Problems accessing Rental Ninja // I can't access Rental Ninja
Where can I find my Rental Ninja invoices?
Refresh Connection with your Channel Manager / Provider
I can't see some Rentals in my mobile App
I can't see some features of Rental Ninja
Mobile phone minimum version
How to disconnect Rentals from Rental Ninja through Smily
How to report errors found
Smily - Rental Ninja synchronization times