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🇬🇧 Help Center (ENG)
Rental Ninja Vacation Rental software
Our different Plans
Rental Ninja: Our Tools For Your Vacation Rental Management
8 Easy Steps to Onboard & get started 🚀
Manage Team Members and Users
Roles & Access Permissions
Can my Team Members see money related items?
How to delete a Team Member?
My new Team Member is already a user in another Rental Ninja account, what do I do?
My new Team Member has previously used Rental Ninja, how can I invite him?
Re-invite users to your team
Booking details
Notes vs Comments
Rental Ninja symbology
Booking Tags
How to create, edit or delete a Booking Tag?
Internal communication: how can I communicate with my Team Members?
The Rental Ninja Chat function
Alerts
How to add Pictures/Videos to Rental Ninja?
How to block dates in my Calendar?
How to delete an availability Blocking?
How to advise my Team of broken items?
Timeline
Stripe Connect: Collect Payments and Manage Damage Deposits
Task Module Setup for PMs
Scheduled Jobs For Property Managers
Recurring Jobs For Property Managers
Job Templates
Example Job Templates
Assign Jobs to a Team Role or to 1 Team Member
How to use Rental Ninja as a Housekeeping Agent/Check-in Agent?
Edit a single Job
How do I delete a Job?
How to Complete Properly a Job
How to inspect a Job?
Task Module Color Scheme For PMs
How to choose the timing of my Jobs?
How do I claim or (re-)assign a Job?
How to change the timing of a Job?
Manual One-Time Jobs Guide
My Jobs vs Team Jobs
How to share example pictures with your Team
Monitor Team's Job within a Timeframe
Guest Module Setup for PMs
PreCheck-in form / General Settings
Online Guest Portal / Rental Settings
Guides (for the Online Guest Portal)
How can a Guest Pay its outstanding balance through Rental Ninja?
How does the Self Check-in system work?
How is Guest Communication managed through Rental Ninja?
Mobile Guest App vs Online Guest Portal
Guest Portal Without Pre Check-in
PreCheck-in Form's Guest DocScan
Accounting Module Setup
Set up your Recipients
Scheduled Statements + Payments
Commision Strategies OTA Commissions
Accounting Payments/Payouts
Invoices
Invoice layout
Mark Payments as Completed?
How do I edit an Accounting Payment?
Accounting Statistics
Statements
Sending a Zip File of the Statement
Sending a Payment Invoice
Guest Invoicing
Recurring Items
Add One Time Costs
Clients with Incidences
Fixed Agency Commissions
Gaining income on Cleaning Fee
OTA Cleaning Service Commissions
How can I calculate my Commission over the Gross Income of the Booking?
Include VAT in Recipient
PDF Documents in Accounting
Tips: Need to create an Invoice with different VAT Amounts for 1 Recipient?
Tourism Tax/Taxe de Séjour
Download Rental Ninja Mobile App!
Having troubles subscribing ?
How to update your Subscription's Payment Method & Billing Details
Refused Rental Ninja payment // Troubles with payment
Problems accessing Rental Ninja // I can't access Rental Ninja
Where can I find my Rental Ninja invoices?
Refresh Connection with your Channel Manager / Provider
I can't see some Rentals in my mobile App
I can't see some features of Rental Ninja
Mobile phone minimum version
How to disconnect Rentals from Rental Ninja through Smily
How to report errors found
Smily - Rental Ninja synchronization times
Sync Availability Blocks with Rentals United