Rental Ninja

Notes and Comments are two ways to share details about a Booking with your fellow Team Members. (text only)

Both concepts are always related to a Booking.

Notes usually contain private sensitive details on a Booking that should not be shared with all Team Members, for example: payment details.

Notes do NOT generate Push-Notifications nor Timeline events.

Can be viewed from both the web and the App, but can only be created/added from the web, NOT from the App

By default, Notes can be accessed only by higher Roles and the Check-in agent

- Notes usually contain private sensitive details on a Booking that should not be shared with all Team Members, for example: payment details.
- Notes do NOT generate Push-Notifications nor Timeline events.
- Can be viewed from both the web and the App, but can only be created/added from the web, NOT from the App
- By default, Notes can be accessed only by higher Roles and the Check-in agent

These are comments/details about a Booking that will be shared with your fellow Team Members

It is thought to share important details with your entire Team to keep everyone in the loop of all, for example: baby crib requested, provide extra linen, prepare sofa bed, early check-in request, duvet feather allergy, etc.

A Push-Notification / Timeline event is created when a Comment is added.

Can be accessed / added from the Web + mobile app.

By default everyone, except the Rental Owner and Member, have access to Comments.

- These are comments/details about a Booking that will be shared with your fellow Team Members
- It is thought to share important details with your entire Team to keep everyone in the loop of all, for example: baby crib requested, provide extra linen, prepare sofa bed, early check-in request, duvet feather allergy, etc.
- A Push-Notification / Timeline event is created when a Comment is added.
- Can be accessed / added from the Web + mobile app.
- By default everyone, except the Rental Owner and Member, have access to Comments.