Roles & Access Permissions

Explore our in-depth guide to roles and access permissions. Find out how to assign appropriate roles to your teams.

Eva avatar
Written by Eva
Updated over a week ago

Default Permissions per (Team Member) Role

Difference between Administrators and Team Owners:

  • The Team Owner is the only one, who has access to the Subscription Settings (change/cancel the subscription). Administrators can only change the Payment method and access the Invoices.

  • The Team Owner has access to all Rentals, but you can change the Rental access for each Administrator.

Difference between Administrators and Rental Managers:

  • Administrators can invite and delete Team Members (but not the Team Owner or other Administrators), a Rental Manager cannot.

  • Administrators have access to the Billing Settings of the Team, the Rental Manager does not.

General differences between higher Roles (Team Owner, Admins and Rental Manager) and lower Roles (Rental Owner, Cleaning Staff, Check-in Agent, Maintenance Staff and Members):

  • The lower Roles canNOT see the Team Jobs section in the Task Module.

  • The lower Roles canNOT inspect any Jobs.

  • The lower Roles canNOT assign any Jobs, instead they can only claim Jobs.

Remember that you are always able to manually modify the Permissions per Team Member if you would like to do so.

You can do this by clicking on the “Permissions” button on the Team Member.

IMPORTANT: If you give someone access to the Accounting Section “Can use the Accounting Section (everything). Rental access will not affect this Permission, so any user that can use the accounting will see the accounting for all Rentals” - they will have access to the Accounting of ALL Rentals. This cannot be filtered per Rental.

Lastly, The Team Owner is the creator of the Team. This Role cannot be changed. If you ever need to change the Owner, please let us know.

Did this answer your question?