How to use the platform as a Housekeeping Agent/Check-in Agent?
Instructive article for Cleaning Staff and Check-in Agent on how to use the Task Module of the platform.
What is the platform?
The platform is the software your agency uses to manage their Rentals. It allows your manager to have smooth daily operations, manage cleanings, check-ins and maintenance matters, as well as improve the internal communication with the entire Team.
On a daily basis, you will most likely use the Mobile App only, however note that all functions are also available on our webpage.
What can I, a Cleaning/Check-in Agent, do with the platform?
Check what Cleanings/Check-ins I should do in the coming period through the To do list or through the Calendar view
See for how many Guests I need to prepare the apartments
See if there are any special requests to take care of by checking the Booking Tags inside a Booking
Add Pictures / Videos to a Job to indicate the status of the cleaning/check-in I performed
Let my Team/Supervisor know I completed the Cleaning/Check-in
Add & Share Comments on a Booking with the entire Team on the platform to notify everyone of any broken items or special requests. You can tag/mention Team Members in the Comments should you like to.
Chat with my Team through the platform
Consult the following articles to learn how to use the platform:
Where can I find the Cleanings/Check-ins I need to perform? and How can I complete these Jobs?
If the Cleaning/Check-in I need to complete is not assigned to me directly, what should I do?