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Rental Ninja Help Center Help

How to check the sync status of your listings

To check the sync status of your listings with the Booking Channels, you should go to:

  • Distribution

  • Publishing


    This page is automatically updated every 3 hours.


    To see the most updated version of the page, click on Refresh.

refreshsynstatus

How to read the page?

Background color/Publishing status:

  • Green/Published > listing is published or CAN be published

  • White/Unpublished > listing is not yet publishable

  • Red > listing contains errors that prevent it from being publishable. The errors must be corrected.


    Learn how to publish a listing here.

Sync status:

  • Green > sync is active

  • Orange > sync requires your attention. There may be something blocking a partial update on the booking channel.

  • Red > sync requires your immediate attention. Sync is NOT active.


Info > more details about the sync status of each listing. If the listing/sync status show an error, the error will be explained under the Info option.

syncstatuslistings

Final note:

You can also read the sync status on the Rentals page of your account, however, the Publishing page has the most updated version of the sync status.

Last modified: 22 November 2024