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Rental Ninja Help Center Help

What data is synced with Agoda?

What data is synchronised with Agoda?

By default, Agoda automatically synchronises the following details:

  • Prices

  • Availability

  • Minimum Stay

  • Changeover restrictions

If you'd also like to synchronise the following details, you will need to activate the Automatic listing content update. Learn how to activate it by following the steps below in this article.

  • Same day booking cut-off

  • Fees

  • Address (excl floor number)

  • Amenities, including bedrooms

  • Description

  • Photos

  • Listing name & type

  • Cancellation policy*

  • Check-in/out times

  • Min & max sleeps

  • Surface

  • Extra guest price*

What data should always be updated manually in Agoda?

The following details will ONLY be updated by a manual listing update; The automatic listing update does not update them. Learn how to manually update a listing below in this article.

  • Company profile

What data is NOT synced with Agoda?

  • Discounts

  • Taxes

  • Down payment

  • Damage deposit

  • Floor number

How to activate the Automatic listing update for Agoda?

  1. Make sure that the following listing's details are correctly filled in Rental Ninja:

  • All Basic Info

  • Content: Description + Terms & Conditions are mandatory. The rest is recommended.

  • Guest Info: Check-in/out times + Check-in place + Contact details are mandatory. The rest is optional.

  • Amenities: at least 5 value adding amenities are required + the amount of beds must be equal to the max. sleeps that are indicated in the Basic info of the listing.

  • Rates / Upsells: Base rate + cancellation policy is mandatory. The rest is highly recommended.

  • Pictures: at least 10 pictures are mandatory. More is recommended

  • Legal: Mandatory to fill in all required data

  1. Go to the Distribution Center - Agoda > Channel Settings > Automatic listing content update > Automatically update channel listings when content change is identified > Save. This is done on account level!

    Agodaautomaticlistingupdate

Note! If step 1 is not completed successfully, you will have sync issues after activating the automatic listing update.

How to manually trigger a listing update for Agoda?

  1. Go to Distribution - Agoda

  2. Search for the listing

  3. Hover over the 3 small dots " ··· "

  4. Click on "Update listing content"

  5. Choose what area of the listing you wish you update manually

  6. Click on Update selected
    This is always done on Rental level. The information will usually be updated within a time frame of less than 30 minutes.

Important notes:

  • The automatic updates are pushed every 4 hours to the channels. It means your updates should be visible on Agoda within the next 24 hours, depending on the channel's processing time.

26 June 2025