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Rental Ninja Help Center Help

How to update your Subscription's Payment Method & Billing Details

Billing details: update your credit card details and/or change the payment method of your subscription

You can update the payment method and billing details of your account at any time.*

*ONLY the Team Owner of the account can access and update these details.

What payment methods are available for my subscription?

  • Credit Card payment

  • Automatic Bank transfers through SEPA

How do I update my billing details?

  1. Go to Settings

  2. Click on Team Settings

  3. Go to Billing and click on Go to Billing Portal

    This will redirect you to our Payment software provider Stripe. Screenshot 2024 06 25 at 2 50 42 pm

  4. Scroll down to Billing and Shipping information and click on Update Information

Screenshot 2024 06 25 at 2 51 59 pm
  • It is essential that you update the VAT number so that the correct VAT amount will be applied on your subscription's Invoices. Invoices cannot be corrected after they have been issued.

  • It is also essential that you fill out the Billing details correctly, because they are legally required for all Invoices issued to you.

How do I update my credit card details or payment method?

  1. Go to Settings

  2. Click on Team Settings

  3. Go to Billing and click on Go to Billing Portal

    This will redirect you to our Payment software provider Stripe. Screenshot 2024 06 25 at 2 54 14 pm

  4. Scroll down to Payment Methods

  5. Here, you are able to add a new Payment Method, add new Credit Card details and to change the default Payment method.

Screenshot 2024 06 25 at 2 55 38 pm
Last modified: 19 November 2024