How to disconnect a property from Booking.com?

It is possible to disconnect your properties on (A) Account or (B) Rental level:

A. On Account level

Go to the Distribution page
Open the Booking.com connection
Click on Bulk Actions

Click on Bulk Action under channels tab.png

Select Deactivate connection for all active rates

Under Bulk Action, Select Deactive Connection for all inactive rates.png

A pop-up will appear asking you to choose between two options. Choose the one that applies to your situation:

I want to close this property for sales in Booking.com, > this will ensure that the calendar is fully closed in Booking.com
I want to stop sending rates and availability this property for sales in Booking.com> this will stop synchronizing pricing and availability, leaving the calendar open on booking.com

The last steps are done on Rental level:

Go to your Booking.com extranet and disconnect the Connectivity Provider

Extranet and Disconnecting the connectivity provider.png

Go back to the Distribution page on Rental Ninja - Booking.com connection.
Search for the property in the list and click on "---"
Click on Refresh Synchronization Settings

B. On Rental level

Go to the Distribution page
Open the Booking.com connection
Search for the listing and click on the small arrow to open it

Search for listing and clicking on small arrow.png

Click on Manage (1) Rate(s)
Click on Deactivate (under the 3 dots)

When you deactivate the last active rate, a pop-up will appear asking you to choose between two options. Choose the one that applies to your situation:

I want to close this property for sales in Booking.com, > this will ensure that the calendar is fully closed in Booking.com.
I want to stop sending rates and availability this property for sales in Booking.com >this will stop synchronizing pricing and availability, leaving the calendar open on booking.com

Go to your Booking.com extranet and disconnect the Connectivity Provider

Go back to the Distribution page on Rental Ninja - Booking.com connection.
Search for the property in the list and click on "---"
Click on Refresh Synchronization Settings

Note: When disconnecting from Booking.com, all confirmed bookings (past & future) will remain active in Rental Ninja. You will not be able to modify them in Rental Ninja manually.

Last modified: 03 December 2024