×

Rental Ninja Help Center Help

How to disconnect a property from Booking.com?

It is possible to disconnect your properties on (A) Account or (B) Rental level:

A. On Account level

  1. Go to the Distribution page

  2. Open the Booking.com connection

  3. Click on Bulk Actions

Click on Bulk Action under channels tab.png
  1. Select Deactivate connection for all active rates

Under Bulk Action, Select Deactive Connection for all inactive rates.png
  1. When you deactivate the last active plan, this room type’s availability will be automatically closed on Booking.com and the updates to this rate plan will be stopped.


The last steps are done on Rental level:

  1. Go to your Booking.com extranet and disconnect the Connectivity Provider

Extranet and Disconnecting the connectivity provider.png
  1. Go back to the Distribution page on Rental Ninja - Booking.com connection.

  2. Search for the property in the list and click on "---"

  3. Click on Refresh Synchronization Settings

Refrechsyncsettingsbookingcom

B. On Rental level

  1. Go to the Distribution page

  2. Open the Booking.com connection

  3. Search for the listing and click on the small arrow to open it

Search for listing and clicking on small arrow.png
  1. Click on Manage (1) Rate(s)

  2. Click on Deactivate (under the 3 dots)

Click Deactive9 PM.png
  1. When you deactivate the last active plan, this room type’s availability will be automatically closed on Booking.com and the updates to this rate plan will be stopped.

  2. Go to your Booking.com extranet and disconnect the Connectivity Provider

Extranet and disconnect.png
  1. Go back to the Distribution page on Rental Ninja - Booking.com connection.

  2. Search for the property in the list and click on "---"

  3. Click on Refresh Synchronization Settings

Refrechsyncsettingsbookingcom

Note: When disconnecting from Booking.com, all confirmed bookings (past & future) will remain active in Rental Ninja. You will not be able to modify them in Rental Ninja manually.

Last modified: 03 June 2025