How to connect to Despegar?

Prerequirements:

1. Currently, Despegar only accepts new clients. If you already have an account in Despegar, you cannot connect to Despegar at the moment.

2. Your properties must be in one of the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Peru or Mexico. Currently, listings from other countries are not accepted.

3. Amenities :At least 1 property-level amenity e.g. Private pool, Towels, Bed linen, Kitchenette, Garden, Breakfast & At least 1 listing-level amenity e.g. Private pool, Towels, Bed linen, Internet connection, Air-conditioning, Smoke detectors, Smart TV

4. Description is provided in one of the supported languages (English, Spanish or Portuguese)

5. Photos: at least 5 photos are uploaded (minimum width: 400px; minimum height: 400px), main picture is selected.

6. Bedding composition: the number of sleeping places in beds is the same or greater than the value set in Maximum number of guests

7. Arrival information must be provided: contact person, phone and e-mail.

Steps to connect to Despegar

1. Go to Rental Ninja - Distribution

2. Connect to Despegar

3. While you are connecting to Despegar for the first time, you will see the contract form. Fill out the missing information. This is a mandatory form to be filled for all new Despegar clients.

   

4. Provide your email address. This email will be your username in Despegar. It will be also used to email you the details of the contract.

5. Fill out the company details. Note that a part of the information is taken directly from the Company Profile in Rental Ninja.

6. Provide the Tax Identification Type (TAT) and Tax Identifier. Information about required tax types and formats can be found here.

7. Choose the payment method you would like to use to receive payments from Despegar.

8. Check the confirmation checkbox and click Save & Next.

9. Despegar will now prepare the contract for you. Once the contract is ready, you can access it via the link. Additionally, you will receive an email with the link (to the email address you have provided before). Click the Please review the contract and accept its terms and conditions here link to open the contract.

10. You are redirected to the Despegar contracting website. Provide the same email address that you have used in Rental Ninja and accept the Terms and Conditions.

11. Click Select properties to connect and follow the steps displayed in Rental Ninja.

12. Once you complete adding properties to the channel, click I already accepted the terms and conditions presented by Despegar to confirm that you have signed the contract with Despegar.

How to add properties to the Despegar connection

Once the connection with Despegar has been made:

1. Synchronize your first property OR Add more properties

2. Provide the required information and click Next.

3. Choose the properties to connect

4. Click Next & Next again

5. The content quality is analyzed. This process should take up to a few minutes. When done, the summary of properties' content is displayed.

6. If the property is ready to publish, indicate the mark-up. If not, improve the indicated and retry after 10 minutes.

7. Click on Publish Properties

8. The published properties will enter the Pending status.

Despegar requires you to use one of the 4 pre-defined cancellation policies for all your properties.

• Refundable up to 48 hours - full refund up to 48 hours before the arrival

• Refundable up to 24 hours - full refund up to 24 hours before the arrival

• Non-refundable - no refund, regardless of when the reservation is cancelled

• Fully refundable - full refund, regardless of when the reservation is cancelled

  
  

  You can choose the Cancellation policy by going to:

• Distribution - Despegar

• Channel Setting

• Despegar Cancellation policy

• Choose a policy

• Save