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Rental Ninja Help Center Help

Booking Fees, Services & Taxes

Unveiling Transparency: Understanding Booking Reservation Fees & Taxes in Our Software

How to create and edit Fees, Services & Taxes:

Adding Fees, Services, Upsells & Taxes to your Rental, is done within 2 layers:

  1. In the general Fees section you will be able to add the Fees, Services & Taxes you'd like to charge your guests with. These are the general settings for your account, meaning you will add all Fees for all the Rentals you manage in this section.

  • Go to Settings > Fees & Services > Add Fee

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  1. In the Fees section of each Rental, you will add the Fees that are to be charged for each specific property.

  • Go to Rentals > View the desired Rental > Rates / Upsells > Fees / Upsells > Add Fee

  • Indicate if they are bookable as an extra service or not. If you want to add it as an Extra service, please consult this articlefor further indications.

  • Indicate if is a required Fee or not

  • Indicate the collection time (at booking or upon arrival)

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    feesettings

Here is a List of Essential Specifics and Fees for Your Business: 

  • Early Check-In/Late Check-Out

  • Cleaning Services

  • Additional Cleaning Services

  • Airport Transfers

  • Welcome Packages

  • Grocery Delivery

  • Bike or Car Rentals

  • Spa or Wellness Packages

  • Pet-Friendly Services

  • Event Planning Services

  • Special Amenities

  • Exclusive Local Experiences

  • Upgrade Options

  • Wi-Fi Boost

  • Fitness or Wellness Classes

  • Laundry Services

  • In-Room Dining Packages

  • Event Spaces or Facilities Rental

  • Local Guides and Maps

  • Discounted Future Stays

How to add Fees & Taxes MANUALLY to your Bookings?

In case you have indicated that your Fees are optional, you can always add them manually to any Booking:

  1. Open your Booking

  2. Click on Edit (in the Info tab)

  3. Click on Add Fee

  4. Choose the Fee you want to add

  5. Should you need to: you are able to modify the amount that was automatically added

  6. Click on Save

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Last modified: 20 November 2024