These costs cannot be predicted nor programmed, as they are not recurring costs or do not have a standard / predictable amount. For this reason, you will need to create them manually in your Payments - after the Statement has been created.

1.Create your Payment as usual. If not done yet, click here to learn how to do this.

2. Go to “Edit”. Skip this step if you have just started creating the Payment and not yet saved it.

3. On the bottom of the page, you will see the button “Add Item”. You will have to scroll ALL the way down.

4. Choose the Concept type

If you are looking to include the Item in the Invoice that you will create for this Payment, make sure to choose Booking, Fee or Tax.

An Expense or Other item will Not be included in the invoice.

5. Fill in all the required remaining information

6. Click on Save

After saving the Item, make sure to Save the entire Payment by clicking on “Save Changes” on the bottom right side of your screen

If you add an Item to a Payment, this reflects an Income that is not Directly paid by the guest, such as utility fees for example.

This means that if you add an Income to 1 Recipient, you will need to add this (the same exact amount) as an Expense to another Recipient. The system acts like a balance.

If you do not balance it out, it will mean that the total amount of your Payments will not be the same as your Total Net Revenue in this Statement.

If you are using the “Add Item” function to add the Utility Fees to your Accounting, we recommend you to create a separate Recipient for the Utility Fees.

For this Recipient, you will give him a Blank Strategy, saying it CANNOT EARN money from anything:

When you start creating the Payments within your Statement, you will Also create a Payment for the Utility Fees Recipient. Go to “Add Item” and add the utility fees as a Fee (income) and save it. (see the Step by Step explanation above)

Remember to go to the Recipient, who is paying for these costs, and Add the Utility Fees as an EXPENSE to them.