FAQ

Frequently Asked Questions

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18 articles in this collection
Written by Didac and Pol Batlló Casadesus

What Rental Ninja is?

Description & objective of Rental Ninja product
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Written by Didac
Updated over a week ago

Roles & access permissions

See how Roles affect access
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Written by Pol Batlló Casadesus
Updated over a week ago

Rentals' access

Set access to my rentals to a user. I can't see some rentals in the mobile App
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Written by Didac
Updated over a week ago

Alerts symbology

Know how Rental Ninja reminds you important situations about your bookings using the Alerts system
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Written by Didac
Updated over a week ago

Webinar: Rental Ninja for beginners

Main features webinar
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Written by Didac
Updated over a week ago

Accounting: dynamic Statements VS static Payments

Statements are modified automatically but payments aren't
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Written by Didac
Updated over a week ago

Download Rental Ninja Mobile App!

Download app, login and just use it!
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Written by Didac
Updated over a week ago

Refused payment // Troubles with payment

My payment is refused // I can't pay my Subscription to Rental Ninja
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Written by Didac
Updated over a week ago

Mobile phone minimum version

Rental Ninja App not working: minimum mobile requirements
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Written by Didac
Updated over a week ago

I can't see some Rentals in my mobile App

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Written by Didac
Updated over a week ago

I can't see some features of Rental Ninja

Can't see views / tabs. Can't modify / delete.
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Written by Didac
Updated over a week ago

Permissions of a user not being applied

I change the access permissions of a user but they are not applied
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Written by Didac
Updated over a week ago

Re-invite users to your team

Invite again previously deleted users. Send invitation to an ex-team member.
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Written by Didac
Updated over a week ago

How to block dates of a rental

Block available dates of a rental. It is not a booking, it only prevents from customers reservations. Delete a blocking.
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Written by Didac
Updated over a week ago

I can't see the damage deposit payment in BookingSync

However, I see the damage deposit payment in Rental Ninja
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Written by Didac
Updated over a week ago

BookingSync - Rental Ninja synchronization times

How often Rental Ninja and BookingSync are synchronized?
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Written by Didac
Updated over a week ago

How delete a booking

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Written by Didac
Updated over a week ago

Picture types

Booking pictures, rental pictures and payment pictures
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Written by Didac
Updated over a week ago