What to do if the Guest pays a higher amount defined as Cleaning Fee than the amount charged by the Cleaning company/agent?

In case of a Cleaning Amount to pay Per BOOKING

A. In the Strategy of the Rental Agency

1. In the section of the Rental Price Strategy:

Select CAN EARN Money From Bookings (Rental Price) - Percentage - 100%

2. Recurring Expense:

NAME of choice - Fixed Per Booking - XX (cleaning fee amount to be paid per cleaning/booking)

THIS NUMBER HAS TO BE IN NEGATIVE as it is a COST for the Agency, otherwise it won’t allow you to save it.

Side note: after saving the Recurring Expense, you can Edit it and choose to only apply it to a few Rentals if this is needed.

B. In the Strategy of the Cleaning Service/Staff/Agent

1. In the section of the Rental Price Strategy

Select CAN EARN Money From Bookings (Rental Price) - Fixed Amount per Booking - XX (this has to be the amount earned per cleaning/booking by the cleaning service, for example 20€).

This amount has to be equal to the Recurring Expense put in the Rental Agency’s Strategy.

In case of a Cleaning Amount to pay per Accounting Statement

This can be per month, per week etc, depending on how often you create your Statements. By most users this is done Monthly.

A. In the Strategy of the Rental Agency

1. In the section of the Rental Price Strategy:

Select CAN EARN Money From Bookings (Rental Price) - Percentage - 100%

2. Recurring Expenses:

NAME of choice - Fixed Per Accounting Statement - XX (cleaning fee amount to be paid per cleaning/booking)

THIS NUMBER HAS TO BE IN NEGATIVE as it is a COST for the Agency.

For example: 400€. This should be the exact amount charged to the Agency by the Cleaning Service.

B. In the Strategy of the Cleaning Service/Staff/Agent

1. In the section of the Rental Price Strategy

Select CANNOT EARN Money From Bookings (Rental Price)

2. !! When you create your STATEMENT you will add the mount earned:

  • Create the Payment for your Cleaning Service/Staff/Agent
  • Click on “Add Item”
  • Concept Type: Booking or Fee/Service
  • Select the Rental/s for which it applies
  • Put a Description/concept
  • Select “Fixed Amount” and fill in the Amount. This has to be a Positive Number as it is an INCOME

It is very important you select BOOKING or FEE (or tax) in Concept Type. (If you select Expense or Other, this will not be included in the Invoice, if you create one).

For example: 400€. This should be the exact amount charged to the Agency by the Cleaning Service & Should be equal to the amount added as a Recurring Expense per Accounting Statement in the Rental Agencies Strategy.

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